Not familiar with the government's Hospital Compare website? You're not alone. You and 94 percent of Americans are unacquainted with the quality reporting site set up by the Centers for Medicare & Medicaid Services. Two doctors from Baystate Medical Center in Springfield argue that more people would find their way to the website if their feedback on the care they receive was included.
Patients do get their say on what it's like to be a hospital patient, from how noisy or clean their room was to how well staff communicate with them. Part of Hospital Compare is culled from patient satisfaction surveys.
Compare your hospital here: http://www.hospitalcompare.hhs.gov/
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